Contact us
Loyumo
Contact us with suggestions, issues, partnership enquiries or stories about your dog.
Operator
Company name: Xi’an Heikuan Technology Co., Ltd.
Registered Address: Room 10104, Unit 1, Building 1, No. 4, Jianguolu Xuanfengqiao, Beilin District, Xi’an, Shaanxi 710000, China
Unified Social Credit Code: 91610104MAB0QU6L0R
Website: https://zhuazhuashu.com
This is the official Loyumo website, operated by Xi’an Heikuan Technology Co., Ltd.
Support
For app and account help, data access, deletion requests or privacy questions, email:
support@zhuazhuashu.com
We aim to respond within two working days.
Privacy and data rights
Use the app’s settings or email privacy@zhuazhuashu.com to request:
- Access to, correction of, or a copy of your personal information
- Account deletion (30-day waiting period; some shared and audit records may be retained)
- Withdrawal of consent or review of a privacy complaint
See our Privacy Policy.
Partnerships
For press, brand partnerships or investment enquiries, email:
hello@zhuazhuashu.com
Report an issue or suggest a feature
Include steps to reproduce the issue, your device model and operating-system version:
feedback@zhuazhuashu.com